Privacy Policy
At Artover Digital Agency, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
Information You Provide Directly
When you fill out our contact form, request a quote, or interact with our services, we collect information you provide directly, including your name, email address, phone number, company name, and any project details or messages you share with us.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This helps us understand how visitors use our website and improve our services.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- check_circleTo respond to your inquiries and provide the services you request
- check_circleTo communicate updates about your project, invoices, and deliverables
- check_circleTo send newsletters or marketing communications (with your consent)
- check_circleTo improve and optimize our website and service offerings
- check_circleTo comply with legal obligations and protect our legitimate business interests
- check_circleTo detect and prevent fraud or unauthorized access
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client project data is typically retained for 3 years after project completion. Inquiry data from non-clients is retained for up to 12 months.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- check_circleRight of Access — request a copy of the personal data we hold about you
- check_circleRight to Rectification — request correction of inaccurate or incomplete data
- check_circleRight to Erasure — request deletion of your personal data where applicable
- check_circleRight to Restriction — request that we limit how we use your data
- check_circleRight to Data Portability — receive your data in a structured, machine-readable format
- check_circleRight to Object — object to our processing of your data for direct marketing
To exercise any of these rights, please contact us at privacy@artover.mu. We will respond to your request within 30 days.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Have Questions?
Our team is happy to clarify any part of this policy.
Also read our Terms of Service