Elevate your CX with AI Agents
Stop settling for simple chatbots. Deploy artificial intelligence capable of autonomously resolving your customers' complex issues across all channels, in a way that outperforms human agents.
Support automation, redefined.
Autonomous Resolution
Handle complex queries from start to finish without human intervention. The agent understands intent and executes necessary actions.
Agentic Playbooks
Model your exact Standard Operating Procedures (SOPs). The AI strictly follows your business logic for accurate and controlled responses.
Deep Integrations
Connects to your CRM, ERP, or OMS to retrieve real-time order status, inventory, or customer profiles.
Trust & Safety
Built with strict enterprise-grade guardrails to prevent hallucinations and ensure the sovereignty of your data.
Speaks English, French and Kreol Morisien
Mauritian customers switch between three languages, often in a single message. Generic chatbots break on that. Our agents are configured and tested on real conversations from your business, reply in the language the customer used, and run on the channels people here actually use — your website, WhatsApp Business, Facebook Messenger and email.
- Website chat
- WhatsApp Business
- Facebook Messenger
"Hi, where is my order #4521?"
« Bonjour, je souhaite modifier ma réservation. »
« Bonzour, mo anvi konn kot mo komann ete. »
Frequently asked questions
Does the AI agent understand Kreol Morisien?
Yes. Our agents are configured for the languages Mauritian customers actually write in — English, French and Kreol Morisien, often mixed in the same message — and reply in the language the customer used. We test each deployment on real conversations from your business before launch.
Which channels can it run on?
Your website chat, WhatsApp Business, Facebook Messenger and email inboxes, all connected to the same agent so a conversation can start on the web and continue on WhatsApp.
Can it access our systems to actually resolve requests?
Yes — that is the difference between a chatbot and an agent. It connects to your CRM, ERP, order-management or booking system to check an order status, reschedule an appointment, issue a return or update a customer record, following the standard operating procedures you define.
Is our customer data protected?
Conversations and customer records stay within an environment you control and are never used to train public AI models. Deployments are designed to comply with the Mauritius Data Protection Act 2017 and GDPR where European customers are involved.
What happens when the AI cannot handle a request?
It hands over to a human with the full conversation history and a summary, either live or as a ticket, according to the escalation rules you set. Nothing is ever silently dropped.