IT Maintenance & Support · Mauritius

Proactive Website Maintenance

We provide website maintenance and support in Mauritius: 24/7 monitoring, AI-based diagnostics and tested security updates that keep your website or app running, with problems caught before they reach your users.

Monthly
Reports on security, updates & performance
DPA
Aligned with the Data Protection Act 2017 & GDPR

The Hidden Cost of Doing Nothing

Maintenance is often left until something breaks. By then the damage is done: lost sales, lower search rankings, and a hit to your reputation that takes time to repair.

Lost Transactional Revenue

Every hour your e-commerce site is down during peak hours is revenue that goes directly to your competitors. For busy Mauritian retail sites, a single outage at the wrong moment can cost significant sales.

Search Ranking Penalties

A site that is repeatedly unavailable may be crawled less often by search engines, and recovering lost positions after an outage can take months of consistent performance.

Data Breach Liability

An outdated plugin or unpatched CMS vulnerability is a common entry point for data breaches. Under the Mauritius Data Protection Act, a breach triggers mandatory notification requirements and potential regulatory fines.

Why Maintenance Matters

Security updates, monitoring and performance checks are now the minimum for any business website. Your site needs regular care, like any other part of your business.

Cybersecurity

Firewall rules, regular malware scans, brute-force protection, security updates and penetration testing, aligned with the Mauritius Data Protection Act 2017 and GDPR.

Performance

AI-based diagnostics and monitoring keep an eye on Core Web Vitals, slow database queries and memory use, so problems are found before they affect your users or rankings.

Technical SEO

Structured data checks, crawl error fixes and Core Web Vitals monitoring to protect your search rankings.

Uptime Monitoring

24/7 monitoring with instant alerts, so availability issues are caught and acted on early, before they reach your visitors.

Maintenance Plans

Choose the tier that fits your business scale and risk profile. Every plan is quoted individually. All plans include staged CMS updates, encrypted backups, and security monitoring.

Basic

Essential protection for small business websites.

  • Weekly Off-site Backups
  • Security Monitoring & Malware Scans
  • CMS & Plugin Updates (staging-tested)
  • Monthly Uptime Report
  • Priority Response Queue
  • Content Updates
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Professional

Full-service management for growing e-commerce and corporate sites.

  • Daily Encrypted Off-site Backups
  • Ongoing Performance Optimisation
  • Monthly Content Updates
  • Priority Response
  • Monthly SEO & Core Web Vitals Report
  • Penetration Testing (Yearly)
Select Professional

Enterprise

Extended coverage for enterprise and high-traffic platforms.

  • Real-time Geo-redundant Backups
  • AI-based Predictive Diagnostics
  • Extended Content Updates
  • Named Technical Contact
  • Data Protection Act Review of Your Site
  • Penetration Testing (Yearly)
Contact for Enterprise

What's Included

Everything your website needs to stay secure, fast and up to date: security, performance, data protection and content.

Off-site Encrypted Backups

AES-256 encrypted backups stored in geographically separate locations, restorable after any incident.

Web Application Firewall

Firewall rules that filter common attacks such as SQL injection and cross-site scripting before they reach your site.

AI Performance Diagnostics

AI-based diagnostics watch Core Web Vitals, database query times and memory use, and flag a slowdown before users notice.

Content & Copy Updates

Need a page updated, banner changed, or blog published? Your team submits requests; we handle them within your plan quota.

Dedicated Technical Support

A named technical contact who knows your site, not a generic helpdesk ticket. Reach us through the website chat, by email at info@artover.com, or by WhatsApp message, and we reply within one business day.

Compliance & Audit Readiness

Audit logs, access controls and reviews of how your site handles personal data, aligned with the Mauritius Data Protection Act 2017 and GDPR.

What our clients say

Read verified reviews from Artover clients on Google.

Read our Google reviews

Maintenance FAQs

Do you maintain WordPress and WooCommerce websites?

Yes. We keep WordPress core, themes and plugins up to date (testing updates before they go live), take regular backups, monitor uptime and security, and harden the site against common attacks: login throttling, XML-RPC off, spam protection on forms. We maintain WooCommerce stores the same way, including checkout and payment checks after each update.

What does proactive monitoring actually mean?

It means we use monitoring and AI-based diagnostic tools to watch your server, database, and application around the clock, identifying degrading performance, memory leaks, and security vulnerabilities before they cause an outage. Reactive support waits for you to report a problem; proactive maintenance aims to prevent it from breaking.

What is the real cost of website downtime for a Mauritian business?

Downtime costs a business in lost sales, weaker search visibility, and reputational damage. For e-commerce sites, an outage during peak traffic means orders go to competitors, and a site that is frequently unavailable may be crawled less often by search engines.

How do you handle the Mauritius Data Protection Act?

Our maintenance work is aligned with the Mauritius Data Protection Act 2017 and, where applicable, the EU GDPR. Backups are encrypted, access logs are retained for audit readiness, and our security reviews include a look at your data processing activities.

Can you migrate our database or server with zero downtime?

We plan migrations in stages to avoid downtime for your customers: the new server or database is prepared and tested on staging first, and the switch-over is scheduled at a quiet time.

What security measures do you implement to prevent CMS breaches?

We use firewall rules, automated malware scans, brute-force login protection, managed core and plugin updates (tested on staging first), periodic penetration testing, and automatic alerts.

How quickly do you respond to incidents?

We reply within one business day on every plan, and the exact response times are set out in your written quote. Higher tiers include priority response and an escalation path for critical outages.

Prevent downtime before
it costs you.

Schedule a free site audit. We'll identify security weaknesses, performance problems and data protection gaps, with a clear action plan.